8 October 2013

American express analyst openings for any graduate in gurgaon.


Analyst - Operations (Exempt) Job


Location: Gurgaon, HARYANA, IN
Analyst - Operations (Exempt)-13012971

Description
- Ensure Timely & Accurate Dispatch Of Merchant Payments Pan India. End-To-End Closure Of All Payment Related Queries. Keep A Close Eye On Gaps & Recommend Solutions To Plug Them.
- Consistently Manage High Volumes Of Work Accurately And Efficiently While Working Under Stringent Timelines.
- Focus On Team’s Productivity And Efficieny To Ensure Sla’s Are Met
- Contribute Towards Team Goals By Strictly Managing Individual Productivity & Quality Targets And Demonstrate Strong Focus On Process Improvements
- Expertise On Ms Excel, Access & Vba Is Desirable. Should Be Able To Fulfill Requirement Of Regular & Adhoc Mis Reporting
- Ensure Adherence To And Compliance With Organization Policies And Audit Controls.
- Build An Excellent Rapport With The Team & Other Business Groups To Ensure Smooth Day To Day Operations.
- Vendor Quality Monitoring For External Agencies Like Courier, Data Processing Agencies And Support Qc Checks On Key Processes.
-Shift Timings: 08:30am to 5:00pm Mon to Fri
Qualifications
-Graduate. Relevant Experience An Advantage
-Excellent Oral And Written Communication Skills
-Strong Interpersonal And Coordination Skills
-Strong And Committed Customer Focus And Consistent Demonstration Of Service Excellence.
-Compliance With Company Policies And Procedures.
-Ability To Take Independent Decision & Meet Stringent Deadlines.
-Good Pc Skills
-Flexible
-Strong Result Focus

Job: Operations
Primary Location: India-Haryana-Gurgaon
Schedule: Full-time




Job Segments: Operations Manager, Operations



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